Q: What is uPVC?
A: The acronym "uPVC" stands for "Unplasticised Poly Vinyl Chloride". It is a material which is used for doors and windows which is way superior to aluminum, steel and timber systems.
It is strong, tough and resilient. PVC which is commonly know contains resins (plasticizers) that make the product extremely flexible. uPVC is unplasticised (no resins) which creates a rigid structure.
Q: What are the colour options available?
A: Our uPVC windows and doors come in one colour 'WHITE'. White does not conduct heat and also allows the client to change colour palette of walls, furniture and curtains over time. Darker colours allows more heat to be transmitted to rooms.
Q: Why should I purchase uPVC as opposed to Steel or Aluminum?
A: uPVC requires little to no maintenance (lowest life cycle costs), does not require any painting, will not fade, will not leak, and will not corrode where high salt concentrations are present.
Why do we use it? Because our windows outperform similar products made from other materials, does not transfer heat, will not rot, darken, flake, peel, and is eco-friendly.
Steel rusts quickly, and becomes expensive to maintain as it requires continuous painting to improve its appearance. Steel is not made to any specifications, does not seal well, and over time is not aesthetically pleasing because of rust stains. The glass tends to not hold well because the putty used dry rots over time, causing leakage and may even fall out jeopardizing safety and security.
Aluminum and its components (screws) tend to oxidize and erodes especially in high salt environments. The corners leak, the rubber gaskets shrink in the Caribbean's humidity. Once the rubber gaskets fail the glass unit can easily be removed.
Aluminum must be coated, surfaces tend to chip, the exposed base metal will start to rust at this location and cannot be repaired. Painted frames will fade over time. 60% of the damage to Aluminum frames often happens on the job site before the client moves in.
Q: What type of maintenance is needed on uPVC windows?
A: To keep them in perfect condition, simply wipe with a damp cloth and avoid abrasives. Although this product is considered to be maintenance free, regular cleaning will ensure that your windows will remain looking as good as the first day they were installed.
Q: Do you have energy efficient window options?
A: uPVC frames do not radiate solar energy like metal windows. Laminate glass provides heat insulation as well. Solar E is a coated glass that can reduce solar heat gain by 50%.
This glass will pay for itself within 2-3 months and continue to provide long term cost savings as electricity consumption is lessened and Air Conditioning capacity reduces. Also helps with the premature fading of curtains and drapes as they receive less UV rays.
Q: Can your windows provide sound reduction?
A: Our Security laminate glass is sound reducing/deadening eliminating a tremendous amount of outdoor noise such as cars, dogs, music etc.
Q: What's the Warranty on your windows?
A: All uPVC frames are guaranteed for twenty (20) years. Hardware and laminated glass are guaranteed for five (5) years.
Q: Do you provide installation?
A: Yes we do. Installation is provided by a team of highly qualified professionals. A good average for installation cost is approximately 20% of the cost of the overall project.
Q: Do you customize windows?
A: Yes! We are fully computerized, thus can offer size, type and combination of product. Plus, thousands of customized options for both windows and doors. They include different grill options (Standard French Design, Prairie and Swirl).
Bug Screens are also available as well as different glass thickness options and colors which are not restricted to standard sizes.
Q: Do you offer glass replacements if needed and the time frame?
A: Yes we do. Glass can be replaced efficiently, based on the previous order held within the system.
Q: Can I paint the windows?
A: We do not recommend that the windows be painted. If painted the warranty will be voided.
Q: Will the hinges and operating hardware stand up to sea blast/rainy season?
All hinges and operating hardware are high-grade stainless steel (300 Series) and would stand up to sea blast once maintained properly.